Recruitment in Ballpark works on the concept of hiring participants based on the amount of time you need them, in the form of minutes. We use the total minutes required as the currency for hiring.
Our annual plans have an included allowance of minutes for you to test with and all customers are able to purchase additional minutes. Minutes are available in bundles ranging from 50 to 2000 minutes, at a price of $1 per minute.
How many minutes should I purchase? Check out our in-depth guide to recruitment minutes and how to use them.
Where can I purchase recruitment minutes?
There are two main places you are able to purchase a bundle of minutes:
From the Recruit tab in a project
This method is available to editor, admin and owner users:
Navigate to the Recruit tab in your Ballpark project
Head to the Order summary on the right-hand side of the page
Below Current balance > Select Buy more minutes
Choose your desired bundle size (50, 100, 250, 500, 1000 or 2000)
You'll be taken to a checkout > enter your card details
Press Pay > your minutes balance should update
From the Billing section of your account
Please note, the billing section is only available for owner users on a workspace.
Hover over your avatar on the bottom left corner of your dashboard
Click on My Account > Select the Billing tab
Below Recruitment minutes > Select Buy more minutes
Choose your desired bundle size (50, 100, 250, 500, 1000 or 2000 minutes)
You'll be taken to a checkout > enter your card details
Press Pay > your minutes balance should update
Note: Your minutes balance should update in a few seconds. If your balance doesn't update after a few minutes, please contact support.
Where can I find my invoices for recruitment purchases?
When your purchase is completed and your allowance has been updated, an email will be sent to your user email address.
Workspace owners are also able to access all recruitment invoices by following the below steps:
Hover over your avatar on the bottom left corner of your dashboard
Click on My Account
Select the Invoices tab
Click Download PDF