If you don't have participants to take your test, no problem! Our participant recruitment feature can help you gather responses from thousands of people within hours.
The benefits of using recruitment
Recruit from a global participant pool of 130,000 people
Over 200+ attributes to choose from, including finance, health and employment
Get responses back within hours
Each plan comes with a portion of free recruitment to use
How does recruitment work? And what are credits?
In October 2024, recruitment minutes became recruitment credits. This is to support the upcoming launch of enhanced recruitment options. The price of standard recruitment remains unchanged at $1 per minute. Learn more
Recruitment in Ballpark works on the concept of hiring participants based on the amount of time you need them in minutes x credits per minute for that recruitment option. Ballpark has three recruitment methods with different prices per minute.
For example, if you need 50 people to take your test, which will take 10 minutes, then that will be:
Standard: 50 participants x 10 min x 1 credit p/m = 500 credits
Enhanced: 50 participants x 10 min x 2 credits p/m = 1000 credits
Enhanced B2B: 50 participants x 10 min x 4 credits p/m = 2000 credits
Note: The Enhanced and Enhanced B2B options are currently in private beta. Please get in touch if you would like to discuss early access.
How many minutes do I need for my survey or test?
The easiest way to find out how long you need for your test is to take it yourself using the preview button!
We've also listed some guidelines below to help estimate how long you may need.
Role | Permission |
Question | 30-60 seconds |
Multiple choice | 10 seconds |
Yes/No | 10 seconds |
Rating scale | 10 seconds |
Image preference test | 30 seconds |
10 seconds | |
Number | 10 seconds |
Date | 10 seconds |
Website task | 3 minutes |
5-second test | Max 20 seconds |
First click | 20 seconds |
Prototype task | 3-5 minutes |
Prototype Free roam | 3-5 minutes |
Tagline | 30 seconds |
Legal | 10 seconds |
How to use recruitment
From your Dashboard, go to the project you wish to recruit participants for
Click on the Recruit tab in the top bar
Enter your Study name, description, and choose which devices participants can use to take your study. Note: screen recording is only supported on desktop devices, and not mobile or tablet devices.
Enter participant filters, participants required, and duration
Click "Proceed to checkout"
Your chosen plan will include a certain number of Ballpark credits.
I'm out of credits. How much do additional credits cost?
The price to purchase additional credits is $1 per credit, starting at bundle sizes starting at 50 credits.
You are able to purchase more credits in your Ballpark account. Learn how to purchase recruitment credits.