It's completely free to send your Ballpark link to your own users and participants - but what if you don't have any?
That's where our recruitment service comes in - you can hire testers to take your survey or test directly inside your projects and get responses back within hours.
Click the Recruit tab in any project to get started.
Here's how to get started:
1) Give your study a name and description
The information you add here will be shown to participants prior to them picking your study and gives them a sense of what to expect.
That includes whether you will be asking them to test a prototype, record video feedback or put deep thought into a particular subject.
If you require participants to use their mobile devices, please write that explicitly in their descriptions.
We've written a guide on how to write a great description.
2) Select device preferences
If you would prefer participants use a specific device when taking your survey or test, you can select between mobile, desktop and tablet.
Note: Based on the availability of the participants and pool size, it may not always be possible for participants to take the test on the selected device.
3) Select filters
You can filter the pool of participants using over 250 attributes, including shopping habits, lifestyle, health and work.
Each category in this section contains several filters which have pre-set options, simply click into any field and select from the options.
Once you select a filter, you'll notice the pool size change and confirmation of the selection under Filters selected.
4) Select how many participants you need
Now you have your perfect pool of participants, you need to select how many people you need and the length of time you need them to test in minutes. The best way to understand how much time you need is to preview your test and take it yourself. You can also refer to the bottom of this guide.
The number of participants and minutes required, combined with the recruitment method selected, determines the price to recruit.
For example, if you need 10 people to take your test, which will take 5 minutes, then that will be:
Standard: 10 participants x 5 min x 1 credits p/m = 50 credits total
Enhanced: 10 participants x 5 min x 2 credits p/m = 100 credits total
Enhanced B2B: 10 participants x 5 min x 4 credits p/m = 200 credits total
Ballpark uses the combination and number of steps to estimate how long a response to your study will take, learn more about estimated duration.
In October 2024, recruitment minutes are becoming recruitment credits. This is to support the upcoming launch of enhanced recruitment options. The price of standard recruitment remains unchanged at $1 per minute. Learn more
How many credits are included in my plan?
Our annual plans include a set bundle of minutes per year.
Free Plan - 10 recruitment credits
Starter Plan - 100 recruitment credits per year
Business Plan - 300 recruitment credits per year
Enterprise Plan - Custom recruitment credit allowance
Have a monthly plan? These plans don't have a recruitment bundle included. You can purchase a credits bundle or upgrade to an annual plan with a credits allowance.