First of all, what is Ballpark?
Ballpark is a super simple platform to create surveys, tasks and usability tests to help teams who need to validate ideas, designs, prototypes and get a deeper understanding of users and markets.
The best thing about Ballpark is that you can include video instructions in any of your questions or tasks, plus you can record your participant's webcam and screen, giving you a way to make research more personal, enhancing the quality of feedback you get.
How you can use Ballpark:
Testing wireframes, designs and prototypes using tasks to find out what flows get the best results
Test marketing copy including landing pages, taglines and banners
Sending surveys to measure things like NPS or Product-Market fit or any other type of questionnaire
Create guided onboarding surveys using pre-recorded video
Record exactly how your participants react to questions, designs and tasks with webcam and screen recording
Creating your first study using our AI Coach
Go to your dashboard
Click Create project
Select Using AI and tell us what type of study you're creating – like a survey, live interview, or prototype test
Paste any questions you already have, or chat with Coach about which questions would work best for what you need
Coach will help clarify your goals and questions, then create a preview of your study
Ask Coach to make any changes to the draft
When you're happy with it, click Create study to go to your draft
You can always make more changes after your study is created – just follow from step 5 below
Creating your first study from scratch:
Go to your dashboard
Click Create project
Select Start from scratch
Enter your study goal – this helps our analysis features work better for you
Click Add step, then choose to add questions and tasks
Click on the title or description to edit your question or task
Depending on what you've added, you might get extra features like uploading images or adding prototypes. We cover those separately [here].
Click Preview to see how it looks before you share it
Adding video guides to questions and tasks
Video guides enable you to add your own pre-recorded video to help participants provide high-quality answers, making it easier to provide context and improve motivation.
Scale to hundreds or even thousands of participants with a single test and get rich, detailed feedback without needing to be there in person.
Go any project
Click the Add video guide button on any step
When prompted to allow camera and microphone access, click Allow
Click Start recording
Record your instructions
Click Stop recording
Review your video by clicking Play
Once you are happy, click Add to step
Recording your participant's webcam and screen whilst they complete questions and tasks
Ballpark has full video and audio recording capabilities meaning that participants can provide additional context to their answers, plus you get to see exactly what they see and their reactions along the way.
You can also enable screen recording, allowing you to view any question or task through the eyes of the participant.
There are no plugins or installs needed, everything works directly in the browser!
Go any project
Click Add step
Click Prototype Task
Click Participant Media
Record your instructions
Click Stop recording