Pause your survey or test

Ballpark CX
Ballpark CX
  • Updated

If you want to stop receiving responses on your survey or test, you can pause your project in a single click, blocking participants when they access the share link.

Once your test is paused, participants will see the message 'This research project is now closed'.

How to pause a project

  1. Go to any project
  2. Click Settings (gear icon)
  3. Select the switch to turn pause project to on

You will now see the project status as paused, along with a timestamp to show when the pause was activated. 

Note: The recruit tab will be unavailable until you unpause your project

 

 

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