All Collections
Using Ballpark
Gathering responses
Understanding screener reporting data
Understanding screener reporting data
Updated over a week ago

When you have added screeners to your project, you are able to see reporting at an individual user-level and aggregated summary data.

Screener questions often cover demographics and experiences, so viewing screener responses helps you understand your participants more deeply.

Being able to review your screener data also helps to understand your project's overall performance, like how many participants will be needed to reach your desired response rate.

๐Ÿ’ก Slow or low response rate? Review how users are answering your screeners to optimise your questions or modify your recruitment plan.

Below is a breakdown of the three places you can find screener reporting data:

Screener data in Summary

For projects with screener responses, you will be shown Screener performance metrics at the top of the Summary. This gives a high level view of how many users entered your screeners, qualified or were disqualified.

Below the Screener performance metrics, you can also see more granular data on how participants answered each screener question:

At the bottom of each of these step summaries, you will see three metrics:

  • Entered: How many participants entered this screener step

  • Screened out: The number of users disqualified by their answer + users who abandoned the screeners at this question

  • Screened out rate: The percentage of users disqualified by their answer + users who abandoned the screeners at this question

As you can see in the above example, one participant was disqualified based on their answer, but two were screened out. This indicates that one user abandoned on this question without leaving an answer.

Screener data on the Response list

Participants who qualify on the screener questions and pass the welcome step become a response to the main test. Participants who do not qualify are shown in a separate filtered list from responses to the main test.

You can view these different participants by applying the relevant filters on the top right-hand corner of the Responses list:

Qualified users

Qualified users are shown in the All responses view as well as Complete or Partially complete views, depending on their progress though the main test. By default the screener step answers are hidden in the Response list, but you can press to Show screener steps to view these columns.

Disqualified users

These participants are displayed in a separate list because they never became a response in the main test. Toggling this view will show a list of users who are:

  • Disqualfied (screened out): Users who were disqualified by an answer they gave

  • Disqualified (abandoned): Users who were disqualified because they left on one of the screener questions

Remember to toggle Show screener steps to see their answers.

Screener data on Individual responses

From the Response list, you can open an Individual response page for all qualified and disqualified participants. On the top-left corner of the Individual response, each response will be given the labels Qualified, Disqualified (screened out) or Disqualified (abandoned).

Below each of the screener steps, you will also be able to see how long a user spent on the step and whether they dropped off.

Screener reporting data is also available via CSV download

Did this answer your question?