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Billing
How to buy and manage your Ballpark plan. Plus discounts for non-profits.
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How to upgrade your plan
Ballpark offers several plans that meet the needs of teams of all sizes. Hea...
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What methods of payments do you accept?
Credit/debit cards We accept Visa, MasterCard, and American Express. Invoice...
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How to pay by invoice, bank transfer or purchase order
We accept paying by invoice or bank transfer for the Ballpark Business or En...
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How to update your card details
If you need to update your credit or debit card, here's how: Hover over you...
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How to purchase if you are a reseller
If you are a reseller working on behalf of a customer, we make it easy to pu...
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Can I choose monthly billing?
Ballpark provides annual plans only. If you would like us to help shape your...
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Charity and Non-Profit discounts
We offer qualified non-profits a 50% discount on any annual plan! Get in tou...
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How to downgrade / cancel your plan
If you no longer need your Ballpark account, you can downgrade your account ...
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Refund Policy
When you upgrade to a paid plan, we ensure that your surveys and test are ho...
