Participant recruitment in Ballpark is a service which allows you to find people from around the world to take your survey or test so you can get the answers you need within a couple of hours rather than days or weeks.

You have access to global pool of thousands of testers which you can filter using over 200 different attributes to find the perfect participants for your survey or test.

It works on the concept of hiring participants based on the amount of time you need them, in the form of minutes. We use the total minutes required as the currency for hiring.

For example, if you need 10 people to take your test, which will take 5 minutes, then that will be:

The logic behind this is that often you may only need to ask a participant a few survey questions rather than complete a long usability test. However, if we charged based on participants, the flat rate cost of completing a short survey would be expensive.

By using minutes, we give you full control and flexibility with hiring participants. It avoids wastage and means you can get answers to smaller studies like surveys, first-click tests, design preference tests and 5-second tests in an inexpensive way.

Yes! If you already know who your testers are, you can share a Ballpark link with as many people as you like for free.

Recruitment is an optional service to help you find participants for your service or test.

Our annual plans include a set bundle of minutes per year.

You are able to purchase more minutes in your Ballpark account or you can wait until your annual plan renews.

The price to purchase additional minutes is $1 per minute, starting at bundle sizes starting at 50 minutes. Learn how to purchase more recruitment minutes.

No, your minutes are held on your account for as long as you are a customer. You would need an active Ballpark subscription to make use if your minutes allowance.

The easiest way to find out how long you need for your test is to take it yourself using the preview button!

We've also listed some guidelines below to help estimate how long you may need, but generally speaking, surveys are quick to complete and tasks take longer.

It's possible to complete 2-3 multiple choice questions within 1 minute, whereas a prototype may take 5 minutes depending on the complexity.

We've also listed some guidelines below to help estimate how long you may need.