Restrict the devices that can take a test

Support Team
Support Team
  • Updated

You are able to restrict the types of device that a participant can use when taking part in your survey or test. 

By default, all compatible devices will be able to take part in a study, but you can specify the type of device based on one or more of the below categories:

  • mobile
  • tablet
  • desktop

Once you have specified which devices that users can access the study from, they will be shown a message saying This test can only be accessed from [selected devices] and advises the user which types of devices they can try again from.

How to restrict the devices that can take a test

  1. Go to any project
  2. Click Settings (gear icon)
  3. Toggle off the device types that you want to block users from using

 

Note:  Device restriction is available on  Starter, Business and Enterprise plans.

 

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